May is currently working as the General Manager at Chatrium Hotel Royal Lake Yangon, one of the finest 5 stars upscale hotels in the city of Yangon. The Award-winning Chatrium Hotel Royal Lake Yangon is wellestablished and well-celebrated for its legendary hospitality and service excellence assuring every guest a “Remarkable Experience”. During her service at Chatrium Hotel Royal Lake Yangon, May has proven achievements such as making Chatrium as the official hotels for many VVIPs and State Guests such as Mrs. Hilary Clinton, Mr. Jimmy Carter, Mr. Shinzo Abe, Their Majesties King and Queen of Norway, Her Majesty the Queen of Netherlands, His Royal Highness the Prince of Demark, German President Dr. Joachim Gauck, many other Prime Ministers and Senior Government Officials. Today, Chatrium stands as the leader in the market having highest occupancy and REVPAR for 4 consecutive years. Chatrium Hotels & Residence Group from Thailand is a renowned hospitality group owning and operating hotels, residences, golf estates and condominiums in Thailand, Myanmar and China.
May is a passionate hotelier always aiming for outshining the excellence. She would drive the superior customer service, performance excellence and total customer satisfaction to her team to achieve more. She has obtained more than 20 years of experience as hospitality professional with the strong background of Sales Management, Marketing Management, Operations Management and General Management. Previously she has worked with Nikko Hotels International as Director of Sales & Marketing and Asst. General Manager (Marketing & Operations) with Chatrium Hotel Royal Lake Yangon.
May is currently serving as the Chairperson of Myanmar Tourism Marketing and Vice Chairman of Myanmar Tourism Federation. Myanmar Tourism Marketing - “MTM” is the "Marketing Arm" of Myanmar Tourism Federation at the supporting role for the destination promotion, destination marketing to global markets, public relations and promoting awareness for the Myanmar destination.
May is also contributing to the capacity development by lecturing Hospitality Management Studies, Customer Service Excellence, Service Marketing, Hospitality Marketing, etc at National Management Degree College, Yangon, Myanmar and various private institutes as a visiting lecturer since 2015. She also has conducted several public seminars of range from 50 to 300 attendees.
May is also a co-founder of PMA (Professional Marketers Association) since 2012. PMA is founded with the objective of supporting the capacity development of young marketers of Myanmar. PMA organized several seminars and workshops on Marketing, Leadership, Service, etc.